Poison Help Missouri Mobile App Privacy Policy

Missouri Poison Center · a program of SSM Health Cardinal Glennon Children’s Hospital

Updated and Effective Date: August 11, 2026

At a Glance

Application Name: Poison Help Missouri
Android Package Name: org.missouripoisoncenter.android

Application Owner

SSM Health Cardinal Glennon Children's Hospital, DBA Missouri Poison Center

Missouri Poison Center owns and operates the Poison Help Missouri App and is responsible for the poison information, educational content, and public health resources provided through the App.

Website: https://missouripoisoncenter.org

Privacy Contact: missouripoisoncenter@ssmhealth.com

Developer, Publisher, Maintenance, and Technical Support

NORTHWEST MEDIA COLLECTIVE, INC., DBA NW Media Collective

NW Media Collective serves as the:

Developer of Record
Application Publisher
Application Maintenance Provider
Technical Support Organization for the Poison Help Missouri App.

Website: https://www.northwestmediacollective.com

Developer Contact: sales@northwestmediacollective.com

Privacy Summary

No user account, registration, login, or password is required.
The App does not collect or store personal information such as names, email addresses, mailing addresses, or telephone numbers.
The App does not collect, store, transmit, or process protected health information (PHI).
Limited technical information may be collected to support App reliability, performance, and security.
The App provides convenient access to poison-related resources, including the Poison Help line, educational content, social media resources, and Missouri Poison Center websites.
When you choose to call a phone number, view a video, visit Facebook, or open a website, the App transfers you to the appropriate application or service on your device.
The App does not place calls, record calls, monitor activity within third-party services, or track user interactions outside of the App.

1. Privacy Policy Overview

This Privacy Policy applies to the Poison Help Missouri mobile application ("App") available for Android and iOS devices.

Poison Help Missouri is owned and operated by SSM Health Cardinal Glennon Children's Hospital, DBA Missouri Poison Center ("Missouri Poison Center").

The App is developed, published, maintained, and supported by NORTHWEST MEDIA COLLECTIVE, INC., DBA NW Media Collective ("NW Media Collective").

By downloading, installing, or using the App, you acknowledge and agree to the practices described in this Privacy Policy.

2. Application Ownership, Publishing, and Support

Application Information

Application Name: Poison Help Missouri

Android Package Name: org.missouripoisoncenter.android

Application Owner

SSM Health Cardinal Glennon Children's Hospital, DBA Missouri Poison Center

Missouri Poison Center owns and operates the Poison Help Missouri App and is responsible for the poison information, educational content, and public health resources provided through the App.

Website: https://missouripoisoncenter.org

Privacy Contact: missouripoisoncenter@ssmhealth.com

Developer, Publisher, Maintenance, and Technical Support Organization

NORTHWEST MEDIA COLLECTIVE, INC., DBA NW Media Collective

NW Media Collective serves as the:

Developer of Record
Application Publisher
Application Maintenance Provider
Technical Support Organization for the Poison Help Missouri App.

Website: https://www.northwestmediacollective.com

Developer Contact: sales@northwestmediacollective.com

Relationship Between the Organizations

Poison Help Missouri is owned and operated by SSM Health Cardinal Glennon Children's Hospital, DBA Missouri Poison Center.

The App is developed, published, maintained, and supported by NORTHWEST MEDIA COLLECTIVE, INC., DBA NW Media Collective, acting on behalf of Missouri Poison Center.

The App is published in application stores under the developer account of NORTHWEST MEDIA COLLECTIVE, INC.

3. Purpose of the App

Poison Help Missouri is a free public health information application that provides poison prevention information, first-aid guidance, educational resources, and convenient access to poison-related services.

The App is intended for informational and educational purposes only.

The App is not a medical device and does not diagnose, treat, cure, or prevent any medical condition.

The App does not require registration and does not collect or store personal information or protected health information (PHI).

4. Technical Information We Collect

The App does not collect names, mailing addresses, email addresses, telephone numbers, account credentials, protected health information (PHI), or other information that directly identifies an individual.

To maintain and support the App, limited technical information may be collected automatically.

Crash and Diagnostic Information

The App uses Firebase Crashlytics to help identify software defects and improve application stability.

Information may include:

Device manufacturer and model
Operating system version
Application version
Network connection type
Crash logs and diagnostic information
Random application installation identifiers used for troubleshooting

Application Analytics

The App utilizes Meta technologies to help measure application adoption and usage.

Information may include:

Application installation events
Application launch events
Application version
Device model
Operating system version
Advertising identifiers, where available through the device

No names, contact information, medical information, or poison-related call information are transmitted through these analytics services.

5. Services Facilitated by the App

The App provides convenient access to information and third-party services but does not directly provide those services.

Poison Help line Calls

Selecting the Poison Help button opens your device's telephone application with the Poison Help number (1-800-222-1222) prefilled.

The App does not place, monitor, record, or receive information regarding telephone calls.

Facebook Content

Selecting a Facebook link opens the Facebook application installed on your device or opens Facebook through your device's web browser.

Interactions with Facebook are subject to Meta's privacy practices.

YouTube Videos

Selecting a video opens the YouTube application or your device's web browser.

The App does not host videos and does not receive information regarding video viewing activities.

Missouri Poison Center Website

Selecting certain content may open webpages maintained by Missouri Poison Center.

Interactions with those websites are subject to their applicable website privacy practices.

6. Third-Party Services

The App utilizes third-party services that support App functionality and content delivery, including:

Google Firebase Crashlytics
Meta Platforms, Inc.
YouTube
Hosting and content delivery providers

These services may process technical information as described in this Privacy Policy and according to their respective privacy policies.

7. Data Retention

The App does not maintain user accounts or store personal information.

Technical information processed by third-party services may be retained according to those providers' retention practices.

Data stored locally on a user's device is removed when the App is uninstalled or its local data is cleared.

8. Security

Reasonable administrative, technical, and organizational measures are used to protect information processed through the App.

Information transmitted by the App is encrypted in transit whenever supported by the services being accessed.

No Internet-based service can be guaranteed completely secure.

9. Privacy and Device Controls

The following privacy-related controls are available through your device operating system.

iOS Tracking Permission

iOS users may allow or deny tracking permission through device settings.

Android Advertising Identifier

Android users may reset or delete their advertising identifier through device privacy settings.

Advertising and Analytics Preferences

Users may manage available advertising identifiers, tracking permissions, and advertising preferences through their device settings and the privacy controls provided by applicable third-party platforms and services.